Storage
For when the dates don't quite line up. Secured warehouse, climate-controlled where it matters, agreed window, contents on the inventory the same way they'd be on the lorry.
Storage is the bridge between two moves that should have been one. Common case: the new property isn't ready when the old one needs to be vacated. The conveyancing chain slipped; the renovation took longer than planned; the rental gap is six weeks rather than six days. Whatever the reason, the contents need somewhere to live for an agreed window between loading and final delivery, and that's what the storage service is.
Storage logistics tie into the move logistics. The lorry that loads at the old address transits to a secured warehouse; the contents are inventoried in (matching the loading inventory exactly), held for the agreed window, then loaded onto the lorry that delivers to the new address when it's ready. For most household contents, standard secured warehouse storage is fine. For climate-sensitive items — wooden furniture, instruments, art, certain fabrics — climate-controlled storage is the right tier and is itemised separately in the quote.
Length of storage varies. Short-stay (a few days) is the most common pattern, fitting between conveyancing exchange and completion. Medium-stay (weeks) covers gap rentals and renovation overruns. Long-stay (months or longer) is occasionally booked when an international move stages contents at the UK end before sea freight, or when a relocation is paused. The quote covers the agreed window; extensions are agreed in writing.
What's included as standard.
- Secured warehouse storage with the agreed window stated in the quote
- Climate-controlled storage as a separate tier where the inventory calls for it
- Inventory check on entry and exit
- Goods-in-transit cover continuing through the storage window
- Lorry transfer between origin → storage → destination as one move
Things worth flagging at booking.
- Climate sensitivity — flag wooden furniture, instruments, art, leather, and certain fabrics that benefit from climate-controlled storage. Standard warehouse is fine for most household goods.
- Inventory continuity — the inventory at loading equals the inventory at delivery. Contents are not unpacked or rearranged in storage; they go in as they came off the lorry and come out the same way.
- Access while in storage — most customers don't need to access contents during the storage window. If you do (forgot something, need to retrieve a specific item), arrange access with the warehouse team in writing; short-notice retrieval is rarely realistic but a few-days-notice request usually is.
Questions specific to storage.
Cross-service questions about how the network runs, the quote process, and customs are on the dedicated FAQ page.
How is your storage different from self-storage?
Can I add storage after the move has started?
What about climate control for instruments and art?
Ready to brief us on your move?
Photos, an inventory note, the destination address, the rough month. We come back in writing with a single fixed-figure quote.