Storage between moves
For when the dates don't quite line up. Secured warehouse, climate-controlled where it matters, agreed window, contents on the inventory the same way they'd be on the lorry.
Storage is the bridge between two moves that should have been one. The usual reason is that the new property isn't ready when the old one has to be empty: the chain slipped, the renovation overran, or there is a gap between rentals. Your belongings need somewhere secure to wait between collection and final delivery, and that is what this service is.
Storage logistics tie into the move logistics. The lorry that loads at the old address transits to a secured warehouse; the contents are inventoried in (matching the loading inventory exactly), held for the agreed window, then loaded onto the lorry that delivers to the new address when it's ready. For most household contents, standard secured warehouse storage is fine. For climate-sensitive items — wooden furniture, instruments, art, certain fabrics — climate-controlled storage is the right tier and is itemised separately in the quote.
How long you store for varies. A short stay between exchange and completion is the most common. Longer stays cover gap rentals, renovation overruns, or a move abroad where the residence documents are still being processed. The quote covers the agreed period; any extension is agreed in writing. For a move abroad, tell us the plan at the survey: transfer-of-residence relief only covers goods imported within a limited period after you move, so a long stay in storage can affect whether they qualify.
What's included as standard
- Secured warehouse storage with the agreed window stated in the quote
- Climate-controlled storage as a separate tier where the inventory calls for it
- Inventory check on entry and exit
- Goods-in-transit cover continuing through the storage window
- Lorry transfer between origin → storage → destination as one move
What affects the quote for storage?
We don't publish prices because these factors differ for every move. The written quote shows each one as its own line.
- How much space your belongings take up
- Standard or climate-controlled storage
- How long you expect to store, and any extension agreed later
- Collection into storage and delivery out of it, which are quoted as move legs
What to mention when you book
- Climate sensitivity — flag wooden furniture, instruments, art, leather, and certain fabrics that benefit from climate-controlled storage. Standard warehouse is fine for most household goods.
- Inventory continuity — the inventory at loading equals the inventory at delivery. Contents are not unpacked or rearranged in storage; they go in as they came off the lorry and come out the same way.
- Access while in storage: most people never need it. If you do, for example to retrieve something you forgot, arrange it with the warehouse team in writing. Same-visit retrieval is rarely possible, but a request with some notice usually is.
Storage: common questions
General questions about quotes, insurance and customs are on the FAQ page.
How is your storage different from self-storage?
Can I add storage after the move has started?
What about climate control for instruments and art?
How do you book storage?
- Send the details. Both addresses, what is moving and any dates you know, through the quote form or by calling 0151 453 1036.
- Survey or photos. We arrange a survey for larger or harder-access moves; photos are enough for most small ones.
- Written quote. Itemised, with the cover level and any optional extras shown as separate lines.
- Confirmation. Once you accept, we confirm dates and access in writing.
Related services and guides
- Packing services
- House removals
- Office removals
- Long-distance removals across the UK
- International removals to France, Italy, Spain and Portugal
- Moving abroad checklist
Moving abroad? Country guides:
Ready to book storage?
Send both addresses and a few details about the move. We reply in writing with an itemised quote for the whole job.